Changes to updating access cards across the Estate

Image of a poster showing how to update your access card. Tapping an update point across campus will update your card
What's changing?

All staff and students access cards now require updating every 5 days to access the buildings and rooms on the Salto system. This is done at the silver update points and main entrances around the university estate.

All cards that are used to access buildings with the Schneider access system (e.g. Joseph Banks Laboratories and Peter de Wint building) must be updated by Security every 6-12 months. If you are experiencing issues with accessing these doors, please visit the Security Office in the Minerva Building and the Security team will be able to update your card.

Why do cards have to be updated so often?

Cards have a specific amount of memory to store information. To accommodate the amount of access across the Estate now required, it has been necessary to set the update time period to 5 days for Salto.

Most academic buildings have update points at main doors so your card will update automatically as you swipe to enter. If you are away from campus for longer than 5 days, you card will not be cancelled, but you will need to use an update point upon your next visit.

If you have any issues regarding access, please try updating your card in the first instance at an update point.

This will apply to all academic buildings across the estate, and including some accommodation; St Marks, Cygnet Wharf and 179 High Street.

What do I do if I'm still experiencing access issues?
If cardholders are still experiencing issues after their card has been updated, please visit either the Estates Support Desk in the Charlotte Scott Building or Security in the Minerva Building.
 
If you have any queries regarding access control, please contact the Estates Support Desk on estatessupport@lincoln.ac.uk or 01522 886777.
Can I view a list of all the Salto update points?

A list of all available update points for Salto across the university estate is available via the button link below.